Forte Information Solutions is Australian owned and operated.
Our close-knit team provides full account management support to each of our customers, including:
- Regular contact and feedback sessions with management and key users
- Access to personalised training in line with your business protocols
- Access to software updates
- Access to tailored reporting
- Data integration with your existing systems
- Secure data hosting including backup processes
- Encrypted data transmission
We employ local in-house developers who offer each of our customers' ongoing technical support.
We follow a simple 8 step process to ensure we deliver a comprehensive, tailored solution that meets and exceeds our customers' requirements.
Meet
Initial meeting and consultation including product demonstration of Rhino's front and back end capabilities
Requirements
Confirm any data integration requirements and key features of the CRM for your teams' use
Accept Quote
Sign off on quotation
Determine Scope
Complete Work Scope document
Sign Contract
Sign contract including agreed Work Scope
Review & Import
Review customer data and import into Rhino CRM
Training
Training delivered to your sales team in line with your business protocols and company policies